Simply Frosted by Kristan
Frequently Asked Questions
Cake FAQ's
What types of cakes do you offer?
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I offer custom-designed cakes for all occasions. Each cake is made to order and designed to fit your theme, style, and event.
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How far in advance should I order a cake?
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It's recommended to place cake orders 3-4 weeks in advance. Popular dates and weekends fill quickly, so early inquiries are encouraged. Highly customized, complex or tiered cakes may require booking several months in advance.
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How does cake pricing work?
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Cake pricing is based on cake size and number of servings, design complexity, decorations and detailing, specialty flavors or fillings. Custom quotes are provided before booking.
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Can I choose my own design?
Yes! Inspiration photos are welcome. While exact replicas cannot be guaranteed, your cake will be custom designed to match your theme and style.
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Do you offer sculpted cakes?
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If it is within my ability, I will try to create the cake of your dreams. Sculpted or carved cakes may require additional time and pricing.
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How should I transport my cake?
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Cakes should be transported on a flat surface in a cool, air-conditioned vehicle. Once picked up, responsibility for the cake transfers to the client. Delivery may be available for an additional cost.
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How should cakes be stored?
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Cakes should be kept refrigerated if necessary and brought to room temperature before serving for best taste and texture.
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Do you offer delivery or setup?
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Cakes are available for local pickup, or delivery may be available for an additional fee.
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Are your cakes allergy-friendly?
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Cakes are made in a kitchen that may process common allergens. While nut-free ingredients are used, when possible, cakes cannot be guaranteed allergen-free.
Cookie FAQ's
How far in advance should I place my order?
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Orders should be placed as early as possible, especially for weekends and holidays. Availability may be limited as dates can fill quickly.
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Is there a minimum order?
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Yes, a minimum of one dozen custom decorated sugar cookies is required per order.
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How does pricing work?
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Custom decorated cookies start at $65 per dozen. Final pricing depends on design complexity, number of designs, level of detail, and any special requests. A custom quote is always provided before booking.
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What are filler cookies?
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Filler cookies are a budget-friendly add on option available with a custom cookie order. They include a simple shape with one to two colors and minimal detail and are priced at $40 per dozen.​
Can I choose my own designs?
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Absolutely! Inspiration photos are welcome and help guide the design process. While exact replicas can't be guaranteed, each set is custom designed to match your theme and vision.
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How long do cookies stay fresh?
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Decorated sugar cookies stay fresh for up to two weeks when stored in their sealed packaging at room temperature. They can be frozen for 1-3 months in an airtight container.
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How should I store the cookies?
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Store cookies in their original packaging or an airtight container at room temperature. Do not refrigerate decorated cookies.
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Are your cookies nut-free or allergy friendly?
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Cookies are made in a kitchen that may process common allergens. While nut-free ingredients are used, cookies cannot be guaranteed allergen-free.
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How do I get my cookies or do you offer deliver or shipping?
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Cookies are available for local pickup. But delivery and shipping may be available for select orders for an additional fee.
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How do I book an order?
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To book, submit an inquiry through the website and I will get into contact with you via phone, email or text. Orders are confirmed once details are finalized and payment is received.