Simply Frosted by Kristan
Frequently Asked Questions
Cake FAQ's
What types of cakes do you offer?
I offer custom-designed cakes for all occasions. Each cake is made to order and designed to fit your theme, style, and event.
How far in advance should I order a cake?
It's recommended to place cake orders 3-4 weeks in advance. Popular dates and weekends fill quickly, so early inquiries are encouraged. Highly customized, complex or tiered cakes may require booking several months in advance.
How does cake pricing work?
Cake pricing is based on cake size and number of servings, design complexity, decorations and detailing, specialty flavors or fillings. Custom quotes are provided before booking.
Can I choose my own design?
Yes! Inspiration photos are welcome. While exact replicas cannot be guaranteed, your cake will be custom designed to match your theme and style.
Do you offer sculpted cakes?
If it is within my ability, I will try to create the cake of your dreams. Sculpted or carved cakes may require additional time and pricing.
How should I transport my cake?
Cakes should be transported on a flat surface in a cool, air-conditioned vehicle. Once picked up, responsibility for the cake transfers to the client. Delivery may be available for an additional cost.
How should cakes be stored?
Cakes should be kept refrigerated if necessary and brought to room temperature before serving for best taste and texture.
Do you offer delivery or setup?
Cakes are available for local pickup, or delivery may be available for an additional fee.
Are your cakes allergy-friendly?
Cakes are made in a kitchen that may process common allergens. While nut-free ingredients are used, when possible, cakes cannot be guaranteed allergen-free.
Cookie FAQ's
How far in advance should I place my order?
Orders should be placed as early as possible, especially for weekends and holidays. Availability may be limited as dates can fill quickly.
Is there a minimum order?
Yes, a minimum of one dozen custom decorated sugar cookies is required per order.
How does pricing work?
Custom decorated cookies start at $65 per dozen. Final pricing depends on design complexity, number of designs, level of detail, and any special requests. A custom quote is always provided before booking.
What are filler cookies?
Filler cookies are a budget-friendly add on option available with a custom cookie order. They include a simple shape with one to two colors and minimal detail and are priced at $40 per dozen.
Can I choose my own designs?
Absolutely! Inspiration photos are welcome and help guide the design process. While exact replicas can't be guaranteed, each set is custom designed to match your theme and vision.
How long do cookies stay fresh?
Decorated sugar cookies stay fresh for up to two weeks when stored in their sealed packaging at room temperature. They can be frozen for 1-3 months in an airtight container.
How should I store the cookies?
Store cookies in their original packaging or an airtight container at room temperature. Do not refrigerate decorated cookies.
Are your cookies nut-free or allergy friendly?
Cookies are made in a kitchen that may process common allergens. While nut-free ingredients are used, cookies cannot be guaranteed allergen-free.
How do I get my cookies or do you offer deliver or shipping?
Cookies are available for local pickup. But delivery and shipping may be available for select orders for an additional fee.
How do I book an order?
To book, submit an inquiry through the website and I will get into contact with you via phone, email or text. Orders are confirmed once details are finalized and payment is received.